Need help or have a quick question?
Please review our frequently asked questions. This is the fastest way to solve most problems, however, if you have any other concerns, please contact us.
FAQ
Yes, we ship worldwide. Orders over $250 are insured so there is no risk of losses.
Yes, you can find our shipping and returns policy here: Shipping & Returns
You should start receiving tracking updates via email within 1-2 business days of your order being paid.To look up your order tracking, please visit the following page: Track My OrderAlternatively, registered users can find their tracking on their order history:Log into your account Go to the Order History tab View your most recent order Your tracking number will be in the order details
All items are shipped securely and in a manner that ensures safe arrival. If this is not the case please contact us immediately with photographic evidence. Once adequately verified we will ship a replacement.
All orders are held for 1 hour to allow for modification or cancellation. After this time we cannot guarantee we can intercept an order.We can make the following modifications to your order:Shipping address change Shipping service change Substitute a product Remove a product Add a product Cancel order
